Trying to port number but didn't receive security text

[ElsieC2482]

Hi. I am trying move over to 48 and have requested it over a week ago and haven't received my porting number, can you check this for me please

[dalyer]

You need your old provider's SIM installed in the phone and service on the SIM in order to receive the porting security text.

Follow the instructions here:

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

If you still have problems then post details here and/or contact 48 support for further assistance.

See the link in my signature below or email them at support@48months.zendesk.com