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Unable to move number at this time

cata99
Newcomer
I tried to move my old number onto the 48 sim yesterday and I got am e-mail saying that it would take up to 3 hours but it isnt working and when I checked now it said "we are unable to move number at this time".
2 REPLIES 2

dalyer
The Legend
The Legend

Who was the email from?

Where does it say "we are unable to move number at this time"?

If you are trying to transfer a number from another operator to 48 and there is a problem then you need to contact the other operator and ask them what the problem/holdup is - it's their problem not 48's.

Any chance you owe money on a contract or something and that's why they're blocking the transfer?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.