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Want to join 48 but it's saying email already in use

BrigidC2418
Newcomer

‎08-04-2024 10:34 AM - last edited on ‎08-04-2024 10:42 AM by The Legend

I am trying to Transfer my account to 48 keep saying my email is already in use but I am not wit 48 yet can you help me to get a sim card as I don't know how to get it Brigid Carew is my name mobile number is 0851982445

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dalyer
The Legend
The Legend

‎08-04-2024 10:41 AM - edited ‎08-04-2024 11:04 AM

Did you have an account with 48 in the past using that email address?

Can you use another email address?

If you have to use the email address in question but keep getting that error then you'll have to contact 48 support for further assistance with this.

See the links in my signature below.

The general steps for getting started with 48 are outlined here:

By the way it's not a good idea to post personal details on a public forum like this where anybody can see and use them - you should probably edit your post to remove them.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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