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Whats App Latest on Voice Calls?

[ Edited ]
Average Joe
Posts: 1

Hi,

From Whatsapp FAQ (my Qs follow each in italics):

Does it apply to voice calls on WhatsApp?

Unfortunately, due to the way VOIP (basically making calls over the internet) is configured on WhatsApp, we cannot guarantee that voice calls made on WhatsApp will be free.

So if you make a voice call over WhatsApp it might be taken from your data allocation. The tech-heads in 48 are working with WhatsApp to find a solution to this issue, so we will keep you posted. But in the meantime, if you are conscious of your data usage keep it to text / photo / group messaging on WhatsApp to be safe. Hit Starbucks’ free WIFI for the voice calls!

Any further info on this (last post was last year- ‎25-04-2016) as regards data allocation?

Also:

Why is it only for 6 months?

Well, we have a deal with WhatsApp that this Unlimited WhatsApp messaging will be exclusively available to 48 customers for 6 months. But we will keep a close eye on things during this time, and see what the interest is like. As we say, this is the first time any mobile network has launched Unlimited WhatsApp messaging, so we need to make sure that we are offering the right deal at the right time. So it’s important to be able to check in to review things.

Has this been extended (again info from last year- ‎25-04-2016)? Or is it just now an integral part of the membership plans?

Thanks for any update/info.

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Re: Whats App Latest on Voice Calls?

Community Manager
Posts: 17

Voice calls over Whatsapp will use your data allowance, unlimited whatsapp use was only for messaging. Regarding the second part of the question, this has now been part of the membership (where applicable) still up to the present time  

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Re: Whats App Latest on Voice Calls?

Community Manager
Posts: 17

Voice calls over Whatsapp will use your data allowance, unlimited whatsapp use was only for messaging. Regarding the second part of the question, this has now been part of the membership (where applicable) still up to the present time  

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Re: Whats App Latest on Voice Calls?

Hot Rod
Posts: 6
Open. Roaming
Posted from Apple iPhone
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Re: Whats App Latest on Voice Calls?

The Legend
Posts: 12,804
Your post doesn't make sense.
Please clarify what your query/problem is.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Whats App Latest on Voice Calls?

Average Joe
Posts: 4
Will Whatsapp free voice calling come in the future like free what's app messaging or will free what's app calls never be a thing
Posted from OnePlus A5000
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Re: Whats App Latest on Voice Calls?

The Legend
Posts: 12,804

You'll have to contact 48 support to ask them about this.

Nobody on the community forum can answer this question.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Whats App Latest on Voice Calls?

[ Edited ]
The Legend
Posts: 12,804

Did you contact 48 support @aarond?

Were they able to help?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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