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actavation

Average Joe
Posts: 1
‎13-07-2017 03:58 PM

it says my sim is activated but when i insert it in my phone it comes up that the sim is not supported. what should i do ?

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Re: actavation

[ Edited ]
The Legend
Posts: 13,401
‎13-07-2017 04:53 PM

Sounds like your phone might be locked to another network and need to be unlocked to use it on 48?

What is the exact message that you get?

What make and model of phone?

I suspect that it's an iPhone?

 

https://support.apple.com/en-gb/HT201328

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: actavation

The Legend
Posts: 13,401
‎14-07-2017 07:34 AM
Any update @ellenmurphy?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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