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Activation code problem

Average Joe
Posts: 2
‎03-04-2019 11:04 PM
I have received my replacement SIM that I ordered through the 'change my sim' page as I just needed a new size. When I put in the activation code it says 'You're already a 48er. What should I do to activate the Sim???
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Re: Activation code problem

The Legend
Posts: 14,365
‎03-04-2019 11:40 PM
Are you sure that you ordered a replacement SIM and not a new SIM and are activating it as a replacement and not a new one?
Sounds to me like it thinks you're trying to register/activate a NEW SIM.
You might need to contact 48 support about this.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Activation code problem

The Legend
Posts: 14,365
‎04-04-2019 08:02 AM
Did that help at all @bersheehy?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Activation code problem

Average Joe
Posts: 2
‎04-04-2019 11:16 PM
Thanks, you are right. I ordered the wrong sim! Replacement sim ordered today! Cheers
Posted from Generic Android 2.0
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Re: Activation code problem

The Legend
Posts: 14,365
‎04-04-2019 11:21 PM

Hi @bersheehy 

If you contact 48 support they may be able to arrange it so you can activate the new SIM as a replacement.

I'm sure that they did that for me in the past.

Might save time on waiting on the new replacement?

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Activation code problem

The Legend
Posts: 14,365
‎05-04-2019 11:20 PM

Did that help at all @bersheehy ?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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