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No network since Friday evening

Average Joe
Posts: 3
‎07-08-2018 09:57 AM
 
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Re: No network since Friday evening

Average Joe
Posts: 3
‎07-08-2018 09:59 AM
Cannot receive or make calls also no internet since Friday evening here in Wexford Ireland

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Re: No network since Friday evening

Average Joe
Posts: 3
‎07-08-2018 09:59 AM
Cannot receive or make calls also no internet since Friday evening here in Wexford Ireland
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Re: No network since Friday evening

Average Joe
Posts: 3
‎07-08-2018 10:00 AM
 
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Re: No network since Friday evening

The Legend
Posts: 14,107
‎07-08-2018 12:25 PM
You probably need to contact 48 support.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No network since Friday evening

The Legend
Posts: 14,107
‎07-08-2018 12:28 PM
What happens when you manually search for networks?
Can you see and connect to 48?
Did anything change on your phone recently - software update, settings changes etc?
Were you roaming abroad recently?

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No network since Friday evening

Average Joe
Posts: 3
‎07-08-2018 12:56 PM

No network also in Wicklow since Friday evening and no one can tell me what the problem is . 3 phones in our house on the network . 

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Re: No network since Friday evening

Average Joe
Posts: 3
‎07-08-2018 12:57 PM
Me too in wicklow
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Re: No network since Friday evening

[ Edited ]
The Legend
Posts: 14,107
‎07-08-2018 01:04 PM

Working fine for me in Dublin now and all weekend.

As I mentioned above you probably need to contact 48 support.

See the link in my signature below.

Answering the questions that I asked above might also help.

 

This site is sometimes useful for monitoring local outages on Three and virtual networks such as 48 operating on their network:

 

http://downdetector.ie/problems/3/map/

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No network since Friday evening

The Legend
Posts: 14,107
‎07-08-2018 04:15 PM

Any update @janemoore or @kippure ?

Any update on the questions that I asked?

Were 48 support able to help?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No network since Friday evening

Average Joe
Posts: 3
‎07-08-2018 05:23 PM
No but another network informed me that 48 have gone bankrupt ? Maybe space they were renting on a mast is gone ?
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