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SIM card locked

Average Joe
Posts: 3
‎16-04-2017 05:39 PM
Hi,
My SIM card is locked because it said I entered the pin code wrong to many times even though o was reading it off the piece of paper. It's now asking me for my puk code but it's also telling me that this wrong. I was just wondering if there would be any possible way that ye could send me my pin and puk code so I can see if they match up?
Thanks,
Dylan
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Re: SIM card locked

The Legend
Posts: 13,757
‎17-04-2017 09:49 AM

Sorry, I posted the wrong FAQ link above.

This is the correct one

 

http://community.48months.ie/t5/Most-Popular-Questions/I-forgot-my-PIN-or-need-my-PUK-What-now/m-p/3...

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: SIM card locked

[ Edited ]
The Legend
Posts: 13,757
‎16-04-2017 06:45 PM

You can get your puk from your online account.

 

http://community.48months.ie/t5/Most-Popular-Questions/I-forgot-my-PIN-or-need-my-PUK-What-now/m-p/3...

 

If the one there doesn't work then you'll need to contact 48 support.

 

Hope this helps.

 

[Edited to fix link - I had posted the wrong one originally]



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: SIM card locked

The Legend
Posts: 13,757
‎17-04-2017 12:32 AM

Did that help at all?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: SIM card locked

Average Joe
Posts: 3
‎17-04-2017 08:24 AM
Where on my online account can I see my puk code?
Posted from Apple iPhone
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Re: SIM card locked

The Legend
Posts: 13,757
‎17-04-2017 09:49 AM

Sorry, I posted the wrong FAQ link above.

This is the correct one

 

http://community.48months.ie/t5/Most-Popular-Questions/I-forgot-my-PIN-or-need-my-PUK-What-now/m-p/3...

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: SIM card locked

The Legend
Posts: 13,757
‎17-04-2017 04:38 PM

Did that help at all?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: SIM card locked

Average Joe
Posts: 3
‎18-04-2017 02:02 AM
Ya that's worked, thanks!
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Re: SIM card locked

The Legend
Posts: 13,757
‎18-04-2017 08:06 AM

Great, glad it helped.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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