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48 and the new roaming tariffs

Average Joe
Posts: 1

New EU legislation arriving in mid June. It states that when you are travelling within the EU you will be able to use  calls, texts and data from your original plan, at no extra cost.

 

https://ec.europa.eu/digital-single-market/en/roaming-tariffs

 

So will I be able to use my 48months bundle over in Espana?

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Re: 48 and the new roaming tariffs

The Legend
Posts: 12,791

This new announcement is relevant here:

 

https://community.48months.ie/t5/Most-Popular-Questions/Going-away-Using-48-when-roaming/m-p/44774#M...



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: 48 and the new roaming tariffs

[ Edited ]
The Legend
Posts: 12,791

Not sure about calls and texts but 48 still don't support data services while roaming abroad so I don't expect any change there.

Last time we had such an EU mandated change to roaming charges 48 complied so I would expect them to do so here too.

If I hear anything more from 48 support I'll let you know.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: 48 and the new roaming tariffs

The Legend
Posts: 12,791

This new announcement is relevant here:

 

https://community.48months.ie/t5/Most-Popular-Questions/Going-away-Using-48-when-roaming/m-p/44774#M...



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: 48 and the new roaming tariffs

Average Joe
Posts: 1
I can connect to mobile services in France, and make and receive calls and texts, but data roaming is still not available.
Posted from Apple iPhone
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Re: 48 and the new roaming tariffs

The Legend
Posts: 12,791
Check the APN field of your APN configuration.
If it's not 48months.liffeytelecom.com then change it to that.
Then switch airplane mode on and then off and see if data services work.
If they don't then post back and/or contact 48 support for further advice.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: 48 and the new roaming tariffs

Average Joe
Posts: 1
Hi Dalyer,
Thanks a mil. That works a treat! Cheers
Posted from Apple iPhone
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Re: 48 and the new roaming tariffs

The Legend
Posts: 12,791
Great. Thanks for confirming that it worked.
That tip has worked for a few others so it may be the general solution to this common problem for people roaming in the EU on a Guido membership.
Glad it helped anyway.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: 48 and the new roaming tariffs

Average Joe
Posts: 3
Worked a treat for me in Germany also at weekend, many thx
Posted from OnePlus E1003
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Re: 48 and the new roaming tariffs

Average Joe
Posts: 3
It appears the issue is that the APN doesn't update automatically and needs to be done manually
Posted from OnePlus E1003
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Re: 48 and the new roaming tariffs

[ Edited ]
The Legend
Posts: 12,791

What do you mean exactly?

Doesn't update to what?

What needs to be done manually?

 

As far as I can see many people who have had this problem find that the APN field of their APN/internet settings configuration gets changed when roaming in the EU and manually editing it to set it back to 48months.liffeytelecom.com fixes the problem (after a reboot or after switching airplane mode on and then off).

 

Do you mean something other than this?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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