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A friend was on 48. has cash in ac. Can I get it to my phone

hooley
Newcomer

Hi, My friend was with 48 until today. 19th Sept. 2016.He has still money in his 48 account. He forgot to transfer money to me before he changed away from 48. Can he still transfer this money to me?

Thank,

Ann Barry

4 REPLIES 4

dalyer
The Legend
The Legend

I doubt it.

He'll need to contact 48 support about that I think

 

http://www.48months.ie/help/ask-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did you/he contact 48 support?

Any joy?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

No joy yet Dalyer. 48 should not be allowed to hold that money. It's not theirs to hold.

Actually they can keep it in certain circumstances as outlined in the terms and conditions that people agree to when signing up with 48 (whether or not they read them is another matter!). See section 8.3 in particular:

 

http://www.48months.ie/boiler-plate/terms

 

But by all means ask 48 support to see if they can refund unused cash credit in this situation.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.