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Average Joe
Posts: 2

Accessing my account

I have been alerted to the fact that my internet allowance has run out however I can't get into my account to add some money why is this ???
Posted from Apple iPhone
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The Legend
Posts: 11,316

Re: Accessing my account

What happens?
What error message(s?)?
How are you trying to access it - on the website, using the app?
When did you last log into your account?

Hope this helps.


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Posted from Xiaomi Redmi Note 3
The Legend
Posts: 11,316

Re: Accessing my account

Any update @pebbles54?


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Posted from Xiaomi Redmi Note 3