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Anyone else receiving repeated expiry texts from 48?

[ Edited ]
Average Joe
Posts: 2
‎12-06-2017 11:16 AM

For the last number of days I have been receiving repeated texts from 48 telling me that an Add-on has run out.

 

Today so far I have received 4.

 

Anyone else seeing this?

 

Anyone know how I can stop these texts?

 

UPDATE: Just discovered this page - http://www.48months.ie/my-48/my-alerts

 

Turned off all notificiations so that should solve it!

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Re: Anyone else receiving repeated expiry texts from 48?

Average Joe
Posts: 2
‎12-06-2017 11:34 AM

Turned off all notificiations here http://www.48months.ie/my-48/my-alerts

 

Fingers crossed! ;-)

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Re: Anyone else receiving repeated expiry texts from 48?

The Legend
Posts: 14,365
‎12-06-2017 11:31 AM

Not me.

What exactly do the texts say?

What add-ons do you have?

What does your My 48 account say about membership and add-ons?

You might want to contact 48 support to ask them about this.

I wonder if it has anything to do with the EU roaming rules changing tomorrow?

 

EU Roaming Update

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Anyone else receiving repeated expiry texts from 48?

Average Joe
Posts: 2
‎12-06-2017 11:34 AM

Turned off all notificiations here http://www.48months.ie/my-48/my-alerts

 

Fingers crossed! ;-)

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Re: Anyone else receiving repeated expiry texts from 48?

The Legend
Posts: 14,365
‎12-06-2017 03:08 PM

You didn't clarify what your online account says about your membership and add-ons.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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