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App not working

Hot Rod
Posts: 6
Trying to get to the app and keep getting redirected to community page. Been like this for 5 days
Posted from Android 2.0
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Accepted Solutions

Re: App not working

The Legend
Posts: 12,992
Try rebooting.
If that doesn't help then try uninstalling and reinstalling the app.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Posted from Xiaomi Redmi Note 3
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Re: App not working

The Legend
Posts: 12,992
Try rebooting.
If that doesn't help then try uninstalling and reinstalling the app.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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1 Like

Re: App not working

The Legend
Posts: 12,992
Did that help at all @ossie?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: App not working

Hot Rod
Posts: 6
Yes uninstalled and reinstall worked. Thank you for your help.
Posted from Android 2.0
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Re: App not working

Hot Rod
Posts: 6
 
Posted from Android 2.0
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Re: App not working

The Legend
Posts: 12,992
Great, glad it helped.
Not sure why that was necessary but somebody else mentioned it as a possible fix on another thread.
After the recent problem with the app it eventually just started working for me so not sure why this isn't the case for everybody.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: App not working

Coach
Posts: 12
Hello, I was having the same problem. Even today, still getting redirected to the web. However, after reading teh above I have reinstalled the app and now works. I don't understand either. But anyway, thank you all.
Posted from Android 2.0
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