Bought a plan but haven't received it

[MonikaS3014]

I payed for the plan and it took my money away but I haven’t received the plan?

[dalyer]

Maybe your current membership plan is still active and the new one has stacked on your account to kick in when the current one eventually expires?

What does your My48 account Dashboard say about your current membership status and expiry date?

• https://48.ie/my48

Does your Buy Plan page list any upcoming membership plan?

• https://48.ie/my48/memberships

What does your Transactions page say about recent purchases?

• https://48.ie/my48/transactions

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

[SonjaK8277]

Did your plan work at all? I bought my plan a week ago . I have talked to 4 agents and the money came out of my account and still have no plan absolute joke !

[dalyer]

What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?

• https://48.ie/my48

Does your Buy Plan page list any upcoming membership plan?

• https://48.ie/my48/memberships

What does your Transactions page say about recent purchases?

• https://48.ie/my48/transactions