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Bought add on credit for x 3 times for landline credit

Average Joe
Posts: 2
‎13-06-2019 08:36 PM
Purchased add on phone line credit X 3 times today and hasn't been credited to my account in total 180 minutes but has been taken from my visa card need help thanks
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Re: Bought add on credit for x 3 times for landline credit

The Legend
Posts: 14,591
‎14-06-2019 11:07 PM
You probably need to contact 48 support about this.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Bought add on credit for x 3 times for landline credit

[ Edited ]
The Legend
Posts: 14,591
‎14-06-2019 12:32 AM

BTW landline credit only comes in 10 minute add-ons so your reference to 180 minutes doesn't make sense...

Did you mean mobile minutes?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Bought add on credit for x 3 times for landline credit

The Legend
Posts: 14,591
‎14-06-2019 11:46 AM
Were 48 support able to help at all @moorehall?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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