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Bought landline minutes 3 days ago never got them

Average Joe
Posts: 1
‎06-04-2018 08:32 AM
I bought landline minutes 3 days ago . The money was taking from my bank card but I never got the minutes. I can't seem to be able to ask 48 directly as it won't let me chat. Very frustrating. Any advice?
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Re: Bought landline minutes 3 days ago never got them

The Legend
Posts: 14,105
‎06-04-2018 09:03 AM

You need to contact 48 support about this.

Maybe the chat was offline because it was out of support hours?

Try it again and if it doesn't work then just log a suppot query.

See the link below in my signature.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Bought landline minutes 3 days ago never got them

The Legend
Posts: 14,105
‎06-04-2018 02:16 PM

Were 48 support able to help @mariacemeagher?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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