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Bundle in progress

JohnM8198
Newcomer

‎07-12-2023 08:31 AM

Hi can you please help me as I topped up my phone with money withdrawing from account but there’s a “bundle in progress”. What does this mean?
7 people had this problem.
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3 REPLIES 3

dalyer
The Legend
The Legend

‎07-12-2023 09:52 AM

This seems to happen to some users from time to time for some reason that has never been explained.

You'll have to contact 48 support to get them to rectify this situation.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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DarrenC0987
Newcomer

‎07-12-2023 10:44 AM

Same since Tuesday despite payment taken twice absolute joke
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dalyer
The Legend
The Legend
In response to DarrenC0987

‎07-12-2023 11:23 AM - edited ‎07-12-2023 11:31 AM

Your issue seems to be different according to this:

And you never responded to the questions that I posed there which might help to understand the issue better.

Did you contact 48 support as I suggested?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes