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Buying add-ons

Anon
Posts: 0
‎22-07-2016 08:45 AM
Last night I bought membership so that I could have more internet, but this morning I realised that I won't get it until my membership is due for renewal in two weeks. I paid for the membership and money has been taken out of my account, but because I use auto-renew, I'll never need the extra membership. Now I'm wondering if someone can help me change the €15 I spent to Internet add ons. Thanks, Niall
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Re: Buying add-ons

The Legend
Posts: 13,870
‎22-07-2016 09:16 AM
Contact 48 support and they may be able to refund the new membership that hasn't started yet.

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Note 3
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Re: Buying add-ons

The Legend
Posts: 13,870
‎22-07-2016 04:50 PM

Did that help at all?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Buying add-ons

Anon
Posts: 0
‎26-10-2016 08:42 AM
Can i buy add ons in the shop
Posted from Samsung SM-G900A
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Re: Buying add-ons

The Legend
Posts: 13,870
‎26-10-2016 08:59 AM

No. You can buy cash credit topup vouchers in some stores

 

How do I top up? Overview of the top-up payment op...

 

but you have to buy add-ons/memberships online, via the app or by text.

 

How do I buy stuff by text?

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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