Showing results for 
Search instead for 
Do you mean 
Reply

Can't access 48 or gmail account

Average Joe
Posts: 4
‎02-08-2019 01:53 PM
Forgotten all his passwords hes 78
Wants to put extra credit on his account
Help anyone
Posted from Generic Android 2.0
Reply
0 Likes

Re: Can't access 48 or gmail account

The Legend
Posts: 14,680
‎02-08-2019 02:13 PM
Can't he retrieve/reset his Gmail password?
That's nothing to do with 48 anyway.
To get access to his 48 account he'll need to contact 48 support.
See the link in my signature below.
They are also contactable via email: support@48months.zendesk.com

Another 48 user (you?) could also gift him credit and he could fix up with them as a stopgap.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
Reply
0 Likes

Re: Can't access 48 or gmail account

The Legend
Posts: 14,680
‎02-08-2019 05:33 PM

Did that help at all @maggie_kirrane ?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Re: Can't access 48 or gmail account

The Legend
Posts: 14,680
‎03-08-2019 09:19 PM
I guess the problem has been sorted so...?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
Reply
0 Likes

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community