What exactly happens?
Any error messages?
How are you trying to buy membership?
On the website, on the app or by text?
Maybe try one of the other ways and see if that works?
I bought membership for somebody yesterday and it worked fine.
There were some payment/purchase issues recently but the announcement on the website mentioning them seems to be gone now so I presumed that they were all sorted out now.
If necessary contact 48 support for more assistance/advice - see the link in my signature below.
Hope this helps.
in case this helps anyone else - i contacted CHAT yesterday. SYSTEM is down error is with the IT people to see if they can sort it. Was advised to renew membership in another way - maybe try another browser - in case this helps others - IE, google, firefox - all of these will not work. Other option is to buy voucher in shop.