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Can’t get my phone to reconnect to 48 SIM

BrianF7293
Newcomer
 
2 REPLIES 2

BrianF7293
Newcomer
 

Your posts were blank and you'll need to post some info if you want assistance from the Community Forum.

Please describe exactly what you're trying to do, the exact steps that you take, what goes wrong, any error messages that you get etc.

What do you mean by REconnect?

What do you mean by connecting your phone to your SIM?

Did you mean connect your phone/SIM to the 48 network?

When did you last have 48 service on your phone?

When did it stop working?

Have you been roaming abroad recently?

If so does this help - the section titled "Returned Home?":

Any changes since it was last working?

Different handset, software update, settings changes, factory reset etc?

What networks do you see if you do a manual search?

Can you see and connect to 48?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.