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Can't make call I have credit

Average Joe
Posts: 2
‎02-08-2017 10:51 AM
Although I have credit When I make a local call I am told I don't have enough credit to make this call ??? What can I do
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Re: Can't make call I have credit

The Legend
Posts: 14,107
‎02-08-2017 11:22 AM
What do you mean by "credit" here?
Cash credit?
Membership?
Add-on?
What does your My 48 account page say about your membership status, expiry date and allowance balances?
What sort of number are you calling?

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Can't make call I have credit

The Legend
Posts: 14,107
‎02-08-2017 05:09 PM
Any update @whispair?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Can't make call I have credit

Average Joe
Posts: 2
‎03-08-2017 08:18 PM
It looks like I am out of credit for landline calls but plenty of credit for mobile calls I thought that national and local were also unlimited . I am on the Don . did they change this recently ????
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Re: Can't make call I have credit

The Legend
Posts: 14,107
‎03-08-2017 08:38 PM
No, Don has always been 60 minutes of national landline calls as far as I recall.
You need to buy a landline calls add-on if you need to make more landline calls.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Can't make call I have credit

The Legend
Posts: 14,107
‎04-08-2017 02:23 AM
Did that help at all @whispair?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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