Showing results for 
Search instead for 
Do you mean 
Reply

Can’t make or receive calls

Average Joe
Posts: 1
‎15-04-2018 07:49 PM
 
Posted from Apple iPhone
Reply
0 Likes
Highlighted

Re: Can’t make or receive calls

The Legend
Posts: 13,736
‎15-04-2018 09:10 PM
Can you send/receive texts and use data?
Was it working before now?
If so when did it stop working?
Did anything change in your phone - e.g. software update or settings changes?
If you manually scan for networks can you see and connect to 48?

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: Can’t make or receive calls

The Legend
Posts: 13,736
‎16-04-2018 08:44 AM

Any update @hughmurtagh?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Re: Can’t make or receive calls

Average Joe
Posts: 1
‎16-04-2018 02:28 PM
Just top up, can't make landline call
Posted from OnePlus A0001
Reply
0 Likes

Re: Can’t make or receive calls

The Legend
Posts: 13,736
‎16-04-2018 03:05 PM

What exactly do you mean by topup here?

You bought a new membership?

If so when does it start?

You bought an add-on?

If so what type?

You topped up your cash credit balance?

What does your My 48 account page say about your membership status, expiry date and allowance and cash credit balances?

 

https://www.48months.ie/my-48

 

What happens when you try to make a call?

What sort of number are you calling (e.g. what area code)?

 

Hope this helps.co



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
1 Like

Re: Can’t make or receive calls

The Legend
Posts: 13,736
‎16-04-2018 07:04 PM
Any update @jimmy68?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Announcements
If you haven't already registered, now is a good time to do so. Register now >>
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community