Showing results for 
Search instead for 
Do you mean 
Reply
Accepted Solution

Connection Has Tined Out!!!

Average Joe
Posts: 2
‎14-02-2018 01:50 PM
Hello
I cannot top up my phone the app keeps saying connection timed out.
I have rebooted the phone and uninstalled and reinstalled the app.
Help please!!
Posted from Apple iPhone
Reply
0 Likes

Accepted Solutions
Highlighted

Re: Connection Has Tined Out!!!

The Legend
Posts: 13,377
‎14-02-2018 02:02 PM
Maybe try doing it on the website rather than the app and see if that makes any difference?

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

View solution in context

Posted from Xiaomi Redmi Note 3
Reply
1 Like

All Replies
Highlighted

Re: Connection Has Tined Out!!!

The Legend
Posts: 13,377
‎14-02-2018 02:02 PM
Maybe try doing it on the website rather than the app and see if that makes any difference?

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
1 Like

Re: Connection Has Tined Out!!!

Average Joe
Posts: 2
‎14-02-2018 02:15 PM
Thanks that worked a treat!!
Posted from Apple iPhone
Reply
0 Likes

Re: Connection Has Tined Out!!!

The Legend
Posts: 13,377
‎14-02-2018 03:45 PM
If the app continues to give problems then contact 48 support about it.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: Connection Has Tined Out!!!

The Legend
Posts: 13,377
‎15-02-2018 10:15 AM

dalyer wrote:
If the app continues to give problems then contact 48 support about it.

Hope this helps.

 

Seems that the app is on the blink again which is probably why you were having problems yesterday:

 

http://community.48months.ie/t5/Internet/My-48-app-not-working-again/m-p/49326#M3752

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Announcements
If you haven't already registered, now is a good time to do so. Register now >>
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community