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Connection Has Tined Out!!!

gavin808
Newcomer
Hello
I cannot top up my phone the app keeps saying connection timed out.
I have rebooted the phone and uninstalled and reinstalled the app.
Help please!!
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend
Maybe try doing it on the website rather than the app and see if that makes any difference?

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

4 REPLIES 4

dalyer
The Legend
The Legend
Maybe try doing it on the website rather than the app and see if that makes any difference?

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

gavin808
Newcomer
Thanks that worked a treat!!

dalyer
The Legend
The Legend
If the app continues to give problems then contact 48 support about it.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.


@dalyer wrote:
If the app continues to give problems then contact 48 support about it.

Hope this helps.

 

Seems that the app is on the blink again which is probably why you were having problems yesterday:

 

http://community.48months.ie/t5/Internet/My-48-app-not-working-again/m-p/49326#M3752

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.