cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Credit nearly gone

nixer2015
Newcomer
Hi I topped up by 5€ to set up iMessage but now it's down to 41c can you check where it's gone ?
4 REPLIES 4

dalyer
The Legend
The Legend

Are you sure that you're not sending MMS messages and not iMessages?

MMS will cost 30c a go.

iMessage will be free after the initial 25c it may take to activate.

If you need details of where your cash credit has gone then you'll have to contact 48 support:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

nixer2015
Newcomer
Hi no mms sent just the iMessage activation text

Are you sure that you didn't use other services that get charged from your credit balance?

International calls, calls to 1890/1850 etc.

Best to ask 48 support for a breakdown of where your credit went.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.