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Credit

Average Joe
Posts: 2
‎07-09-2017 09:56 AM
Bought €20 credit but only €19 left on 48 why is this ? Couldn't buy the credit I wanted. This is not fair
Posted from Apple iPhone
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Re: Credit

Average Joe
Posts: 2
‎07-09-2017 09:56 AM
 
Posted from Apple iPhone
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Re: Credit

[ Edited ]
The Legend
Posts: 13,522
‎07-09-2017 11:19 AM

The €1 could have gone on services that are charged to your cash credit balance - e.g. sending MMS messages (30c each), international SMS (25c each), international calls etc.

 

You seem to be using an iPhone and it can silently send some UK SMS messages to activate the phone, FaceTime, iMessage etc. and these cost 25c each - this is due to the stupid way that Apple do things.

 

If you want to confirm where your "missing" €1 then contact 48 support and they should be able to tell you.

 

In the meantime if you need to buy €20 Don membership then you'll need to topup by and extra €1 before you can do this.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Credit

The Legend
Posts: 13,522
‎07-09-2017 11:40 PM

Did that help at all @mark88888?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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