cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Gift top up

roisinfitzgerald
Newcomer
I received a gift top up from my mom and it hasn't come through yet - after a few hours? How long does it usually take to come through?
3 REPLIES 3

dalyer
The Legend
The Legend

Should come through immediately in my experience.

Is she sure that she gifted it to the correct number?

Her My History page should clarify.

Otherwise you/she should contact 48 support for assistance.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Another possibility is that she gifted you a new membership but your current one hasn't expired yet and the new one will only kick in when that happens.

New memberships only kick in when a current membership eventually expires.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.