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Guido

Average Joe
Posts: 2
‎23-06-2017 07:54 PM
I am travelling to the Canary Islands next month and was wonder if I can use my Guido package while there
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Re: Guido

The Legend
Posts: 13,292
‎23-06-2017 08:41 PM

Yes you can.

You seem to be using an iPhone in which case you need to be aware of this issue due to the stupid way that Apple do things

 

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862/jump-to/first-...

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Guido

The Legend
Posts: 13,292
‎24-06-2017 01:10 AM

Did that help at all @meadhbh_barnes?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Guido

Average Joe
Posts: 2
‎11-07-2017 07:39 PM
I am in the Canary Islands at the moment and my 3G isn't working I thought I could use it abroad ??? thanks
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Re: Guido

The Legend
Posts: 13,292
‎11-07-2017 08:44 PM

Are calls and texts working OK?

If they are then you'll probably need to contact 48 support.

Several people have had problems getting data working while roaming in the EU on a Guido membership even though it should just work.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Guido

The Legend
Posts: 13,292
‎11-07-2017 11:05 PM

Any update @meadhbh_barnes?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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