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Having problems buying membership

Hot Rod
Posts: 5
‎01-07-2018 08:24 PM
Having problems renewing membership as systems are down. How else can I renew from Ireland
Posted from Apple iPhone
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Re: Having problems buying membership

The Legend
Posts: 14,050
‎01-07-2018 08:29 PM
What happens?
Any error messages?
How are you trying to do this?
On the app, on the website or by text?
Whatever way you're using try another one and see if it works.
If not then you'll have to contact 48 support.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Having problems buying membership

The Legend
Posts: 14,050
‎01-07-2018 10:29 PM
Did that help at all @johnswell?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Having problems buying membership

Hot Rod
Posts: 5
‎01-07-2018 11:10 PM
👍
Posted from Apple iPhone
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Re: Having problems buying membership

The Legend
Posts: 14,050
‎01-07-2018 11:19 PM

What helped @johnswell?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Having problems buying membership

Hot Rod
Posts: 5
‎01-07-2018 11:25 PM
Chat facility
Posted from Apple iPhone
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Re: Having problems buying membership

The Legend
Posts: 14,050
‎01-07-2018 11:35 PM

But how did you get around your problem with purchasing membership?

It might help others in the same situation of you explain how you got around your problem here.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Having problems buying membership

Hot Rod
Posts: 5
‎01-07-2018 11:38 PM
I have left a message in the request box and it is out of hours at the moment, got an email to say they would reply within 24 hours
Posted from Apple iPhone
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Re: Having problems buying membership

The Legend
Posts: 14,050
‎01-07-2018 11:39 PM

OK - so the problem is NOT actually sorted yet?

Did you try any of the suggestions that I made above?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Having problems buying membership

Hot Rod
Posts: 5
‎04-07-2018 04:21 PM
I had to find a pay zone store and buy a voucher (credit) to put on my account. I then had to sign in to my account and buy membership, it was paid for from the credit in my account..
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