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Re: Mates Rates

Average Joe
Posts: 1
‎06-11-2017 02:40 PM
Ordered mates rates sim and they topped up but we never got our 5 euro credit
Posted from Samsung SM-G901F
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Re: Mates Rates

The Legend
Posts: 13,870
‎06-11-2017 03:34 PM

What does your My Mates Rates page say?

 

http://www.48months.ie/matesrates/your-matesrates

 

Did they definitely activate them.

When you say "they topped up" do you mean that they topped up their cash credit balance or that they bought membership?

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Mates Rates

The Legend
Posts: 13,870
‎06-11-2017 10:38 PM
Any update @roseb28?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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