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Mates Rates

My friend ordered me a "mates rates" sim and it has been activated but I didn't get the €10 free credit??
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend
Did you buy a membership yet?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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12 REPLIES 12

roseb28
Newcomer
Ordered mates rates sim and they topped up but we never got our 5 euro credit

What does your My Mates Rates page say?

 

http://www.48months.ie/matesrates/your-matesrates

 

Did they definitely activate them.

When you say "they topped up" do you mean that they topped up their cash credit balance or that they bought membership?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Any update @roseb28?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.