26-01-2016 08:04 PM
26-01-2016 09:44 PM
26-01-2016 09:45 PM
26-01-2016 11:09 PM
Did that explain it?
Was the problem that membership had not been purchased?
Once it was did the credit appear?
29-10-2016 06:38 PM
29-10-2016 07:41 PM
Was it definitely a Mates Rates SIM ordered through
If it was an you followed the Mates Rates process then you need to contact 48 support:
Hope this helps.