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Membership

Average Joe
Posts: 2
‎11-11-2018 06:06 PM
6:04 PM
I have been with 48 for years. I bought membership two days ago but "all that stuff" hasn't been added to my account yet. All I get is a message saying "hang tough" and my account will be updated soon. I can't even buy more credit.
Posted from Blackview BV6000S
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Re: Membership

The Legend
Posts: 14,109
‎11-11-2018 09:02 PM
Others are reporting the same thing.
See here

http://community.48months.ie/t5/Memberships/Unable-to-make-calls-texts-all-day/m-p/51133#M2994

You'll need to contact 48 support about this.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Membership

Hot Rod
Posts: 9
‎12-11-2018 10:33 AM
I'm in the same boat mate,I haven't been able to make calls/texts since Fri morn and we're now in2 Mon morn,it's getting out of hand at this stage of the game
Posted from Generic Android 2.0
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Re: Membership

Average Joe
Posts: 1
‎14-11-2018 02:38 PM
Are all the customer in same boat.
Posted from Samsung SM-G900F
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Re: Membership

The Legend
Posts: 14,109
‎14-11-2018 02:47 PM

Impossible to tell without some info from support.

Although it hasn't impacted me yet I have asked support about it and (again) about the app login problem but I haven't heard anything back yet.

Unfortunately things really seem to be going downhill lately... Smiley Sad



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Membership

Hot Rod
Posts: 9
‎14-11-2018 02:57 PM
Just a quick update I contacted live chat on Monday afternoon and the rep activated my membership,though I still can't log into the app,suggest anyone on the same boat does the same
Posted from Generic Android 2.0
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Re: Membership

The Legend
Posts: 14,109
‎14-11-2018 02:58 PM

@acelt67 wrote:
Just a quick update I contacted live chat on Monday afternoon and the rep activated my membership,though I still can't log into the app,suggest anyone on the same boat does the same

 

That's good to know. 

Thanks for posting that as it may help others.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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