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Membership

Average Joe
Posts: 3
My debit card details changed so as i had no internet access i bought a top up voucher. Dialled in the top up code but i am still unable to use my phone help
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Re: Membership

The Legend
Posts: 13,008

What do you mean "dialled in the topup code"?

Did you follow the normal process for topping up by voucher?

 

How do I top up? Overview of the top-up payment options

 

If the topup worked then it just topped up your cash credit balance and you still need to buy membership as a separate step.

 

What is the difference between membership and topup

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Membership

Average Joe
Posts: 3
As it usually tops up automatically apparently using a voucher i also had to text guido to 1745 no mention of this on voucher..problem solved
Posted from Samsung SM-A310F
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Re: Membership

Average Joe
Posts: 3
Many thanks
Posted from Samsung SM-A310F
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Re: Membership

The Legend
Posts: 13,008

Glad it helped.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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