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Membership
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ossie
Hot Rod
ossie
Posts: 7
‎06-04-2018 11:20 AM
I topped up with €10 but when I try to buy membership from balance it will only give me an option to buy with card. Any help appreciated.
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Re: Membership
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The Legend
The Legend
dalyer
Posts: 13,859
‎06-04-2018 02:15 PM

Does your cash credit balance show the €10 topup?

How are you trying to buy membership?

Via the app?

Via the website?

By text (http://community.48months.ie/t5/The-Knowledgebase/How-do-I-buy-stuff-by-text/ta-p/3974)?

Maybe try one of the other methods to see if it makes any difference?

Otherwise you'll probably need to contact 48 support - see the link in my signature below.

 

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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The Legend
The Legend
dalyer
Posts: 13,859
‎07-04-2018 01:18 PM

Any update @ossie?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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