What does your My48 account Dashboard say about your current membership status?
What does your Transactions page say about recent payments?
What does your Buy Plan page say about any upcoming membership plans?
Remember that a newly purchased membership won't start until the current one has run its full monthly course and expires.
If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com
