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Hot Rod
Posts: 6

Memberships

My current membership is the don which you cannot use abroad .. im in spain now and got a text saying to get the guido .. i did and it is now saying on my account i have to use the don before the guido goes into play? Any help i taught if i got the guido it would me use it and it would go back to the don when i go back to ireland ? Any help
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The Legend
Posts: 11,316

Re: Memberships

Memberships always run their full monthly course.
Buying a new membership doesn't terminate a current membership prematurely.
The new membership stacks to kick in when your current membership eventually runs its full monthly course and expires.
Sounds like the message that you got may have been a bit misleading?
Can you post the full text of it?
In the meantime unfortunately roaming calls/texts/data will not work because you're in a Don membership and since 13th June EU roaming only works on Guido.
You might want to get onto 48 support and see if they can do anything for you here.

Hope this helps.


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Posted from Xiaomi Redmi Note 3
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The Legend
Posts: 11,316

Re: Memberships

Did that help at all @lolly20?



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