Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Memberships

lolly20
Visitor

‎15-07-2017 10:41 AM

My current membership is the don which you cannot use abroad .. im in spain now and got a text saying to get the guido .. i did and it is now saying on my account i have to use the don before the guido goes into play? Any help i taught if i got the guido it would me use it and it would go back to the don when i go back to ireland ? Any help
0 Likes
2 REPLIES 2

dalyer
The Legend
The Legend

‎15-07-2017 11:20 AM

Memberships always run their full monthly course.
Buying a new membership doesn't terminate a current membership prematurely.
The new membership stacks to kick in when your current membership eventually runs its full monthly course and expires.
Sounds like the message that you got may have been a bit misleading?
Can you post the full text of it?
In the meantime unfortunately roaming calls/texts/data will not work because you're in a Don membership and since 13th June EU roaming only works on Guido.
You might want to get onto 48 support and see if they can do anything for you here.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

dalyer
The Legend
The Legend
In response to dalyer

‎15-07-2017 10:14 PM

Did that help at all @lolly20?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes