48 Community

roryosullivan15 · ‎03-07-2017

I am in the EU and I have a Guido membership and a 1gb add on but my mobile data is not working

dalyer · ‎03-07-2017

Several people seem to be having/reporting this problem lately.
E.g. see here

https://community.48months.ie/t5/Internet/data-roaming-and-what-s-app-while-in-the-eu/m-p/45827#M260...

You probably need to contact 48 support about this.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎04-07-2017

Hi @roryosullivan15 - I see that 48 support have posted here about this issue:

Did you contact them and were they able to sort things out for you?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Mobile data when roaming