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My grandson passed last July - how do I cancel his plan?

PatriciaP4764
Newcomer
2 REPLIES 2

dalyer
The Legend
The Legend

Condolences on your loss.

If you can log into his account you can switch off membership plan auto-renewal and remove your registered card details so that no further membership renewals will be charged:

If you can't log into his account then contact 48 support and they should be able to assist you.

See the link in my signature below or email them at support@48months.zendesk.com

If there's any problem or delay in getting this sorted via 48 support then you may be able to stop any further card payments by contacting your bank.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

PatriciaP4764
Newcomer