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New to 48 confused!?

madjella
Newcomer
Help ?!
Topped up by credit in shop by 15 euro hoping to get the Mitch package but says I can't use credit to initiate membership ?
2 REPLIES 2

dalyer
The Legend
The Legend

Where does it say this?

What is the exact error message?

Dial *100# and hit call - what does it say is your cash credit balance?

 

Handy short-codes

 

If it's €15 or more then text the word "mitch" without the quotes to 1745.

 

How do I buy stuff by text?

 

Does that confirm that your membership was purchased OK?

To avoid hassle with buying membership enabling auto renewal of your preferred membership type is a good idea:

 

Automatic membership renewal

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.