cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Out of minutes

andrea_magwood
Newcomer
I have topped up. My membership is paid. I also have credit. But when I ring anyone it says I'm out of minutes.
2 REPLIES 2

dalyer
The Legend
The Legend

Are you in Ireland or roaming?

What sort of number are you calling - Irish mobile, Irish landline, international number, other "special" number (e.g. 1850/1890 etc.)?

What is your current membership status?

Check it on the app or on your My 48 page on the website:

 

http://www.48months.ie/my-48

 

What are your current allowance balances for landline calls, mobile calls, texts and data>

What is your cash credit balance?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Any update @andrea_magwood?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.