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Re: Credit problem

The Legend
Posts: 13,008
See here

http://community.48months.ie/t5/The-Knowledgebase/How-do-I-register-change-my-bank-card-details/ta-p...

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Credit problem

The Legend
Posts: 13,008

Did that help at all @kieron1965?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Credit

Average Joe
Posts: 2
Credit
Posted from Samsung SM-A300FU/A300FUXXU1CPH3
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Bought minutes

Average Joe
Posts: 2
My credit has not gone to my phone
Posted from Samsung SM-A300FU/A300FUXXU1CPH3
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Re: Credit

The Legend
Posts: 13,008

What exactly do you mean?

What sort of credit?

Membership purchase, topup purchase, cash credit?

What exactly did you buy?

What does your My History page say about your recent payments/topups/purchases?

 

http://www.48months.ie/my-48/my-history

 

What does your My 48 account home page say abour your membership status, expiry date, allowance balances and does it list a "next" membership and start date?

 

https://www.48months.ie/my-48

 

Please answer all of the questions that I have asked above so I or others can better help you.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Internet add on failed

Average Joe
Posts: 1
I purchased a 1GB data add on earlier to keep me going and it debited from my bank card but didn't come onto my phone, please advise
Posted from Apple iPhone
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Re: Internet add on failed

The Legend
Posts: 13,008

What does your My HIstory page say about your recent purchase?

 

http://www.48months.ie/my-48/my-history

 

What does your My 48 account home page say about your data/internet allowance?

 

https://www.48months.ie/my-48

 

If you were definitely charged for the add-on but didn't get it then you need to contact 48 support for assistance.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Bought Internet not showing

Hot Rod
Posts: 9
Hey bought Internet about 30 mins ago. Keep getting a message saying its being loaded and to refresh but nothing and Internet is not working at all. Please help!!!Smiley Happy
Posted from Samsung SM-J320FN
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48 account has frozen

Hot Rod
Posts: 6
What the **bleep** is going on with 48, I bought two internet add on's, after I purchased them everything has frozen on 48 website and I can't use the add on's. It's been 2 hours now still no change, very annoying
Posted from Motorola Moto G (4)
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Re: Bought Internet not showing

The Legend
Posts: 13,008

Looks like a few people are having the same problem this evening.

You'll have to contact 48 support to get them to look into this and sort it out.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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