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Re: 48 account has frozen

The Legend
Posts: 13,008

Looks like a few people are having the same problem this evening.

You'll have to contact 48 support to get them to look into this and sort it out.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
1 Like

Re: 48 account has frozen

Hot Rod
Posts: 6
How do I do that, thanks
Posted from Motorola Moto G (4)
0 Likes

Re: 48 account has frozen

The Legend
Posts: 13,008

See here - option 3 or the chat facility which is available during support office hours:

 

http://www.48months.ie/help#ask-a-48-agent

 

Bear in mind that support are off now until the morning so you probably won't get a quick reply/solution.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
0 Likes

Re: 48 account has frozen

Hot Rod
Posts: 6
Cheers for that thanks
Posted from Motorola Moto G (4)
0 Likes

Re: 48 account has frozen

The Legend
Posts: 13,008

I can't seem to find the support office hours but I think they're something like 8am - 6pm weekdays.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
0 Likes

Re: 48 account has frozen

Average Joe
Posts: 2
hey, i had not toped up for a while and just bought the guido memebership. My account still has not updated. Any solutions?
0 Likes

Re: 48 account has frozen

The Legend
Posts: 13,008

Might be the same problem as above and that others are having this evening with new memberships/topups.

As above - you'll have to contact 48 support to get them to look into it and sort it out.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
0 Likes

Re: 48 account has frozen

Average Joe
Posts: 2
Thanks for the help
0 Likes

Internet

Average Joe
Posts: 1
Go to buy addons
Posted from Apple iPhone
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Paid for credit

Average Joe
Posts: 2
Hi,
I paid 10 euro for credit a few hours ago. A message saying success came up but the credit was not added to my numbet
Posted from Samsung SM-A310F
0 Likes

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