Unable to add new payment card
I have changed banks and cannot add a new payment card. it keeps reading as error. I have tried google chrome, and safari on my laptop and using the mobile app no joy.
Forum Posts
Payment card expired, what do I need to do for auto-renewal?
I am a customer of 48. I received an email this am telling me my card had expired. I didn’t realise that, I am away in Spain until Saturday, what should I do. It’s a direct debit every month 12.99 is taken from the account.
Charged twice for 1st plan & no credit for free 2nd month
Charged twice lastmonth with new sim card. But now credit shows 0 balance. As per guidelines we can use 2 nd month with out renewing the plan by using the credits. Now credit balance is 0 . How can this possible?
Can't buy first membership plan - "bundle in progress"
Hi i got a 48 sim a day ago but when i try to buy a membership it say cant purchase membership is in process how do i fix that
Old membership expired, new membership not activating
My data ended 2 days before my membership was supposed to end. I topped up with 12.99 and checked 2 days later to see my data is still showing 0.00gb while it shows that membership paid for this month. I thought there is an issue and bought another o...
Not receiving OTP
Not receiving otp
Bought 5G plan, phone not 5G, 4G not working
Hi I just bought the 5 G plan and discovered my phone is not compatible with It. I can't access the Internet can you please put my membership back to 4G.
Cannot update my plan so phone not able to ring or text
Phone number for customer care
Can't purchase membership - "bundle in progress"
Hi, my name is Dharma Sai and my number is 0831227182. Yesterday my sim port 3 to 48 after I faced an issue when I bought a plan this error message displayed (Sorry you are not allowed to purchase a membership, since you have a bundle in progress). P...
How to contact 48 support?
Can I speak with an agent please!!!
