Want to cancel account but can't recall login details
Hi Guys,I'm looking to cancel my daughter's membership as she doesn't use the the SIM. I can't remember her log in details.
Forum Posts
Unable to add new payment card
I have changed banks and cannot add a new payment card. it keeps reading as error. I have tried google chrome, and safari on my laptop and using the mobile app no joy.
Payment card expired, what do I need to do for auto-renewal?
I am a customer of 48. I received an email this am telling me my card had expired. I didn’t realise that, I am away in Spain until Saturday, what should I do. It’s a direct debit every month 12.99 is taken from the account.
Charged twice for 1st plan & no credit for free 2nd month
Charged twice lastmonth with new sim card. But now credit shows 0 balance. As per guidelines we can use 2 nd month with out renewing the plan by using the credits. Now credit balance is 0 . How can this possible?
Can't buy first membership plan - "bundle in progress"
Hi i got a 48 sim a day ago but when i try to buy a membership it say cant purchase membership is in process how do i fix that
Old membership expired, new membership not activating
My data ended 2 days before my membership was supposed to end. I topped up with 12.99 and checked 2 days later to see my data is still showing 0.00gb while it shows that membership paid for this month. I thought there is an issue and bought another o...
Not receiving OTP
Not receiving otp
Bought 5G plan, phone not 5G, 4G not working
Hi I just bought the 5 G plan and discovered my phone is not compatible with It. I can't access the Internet can you please put my membership back to 4G.
Cannot update my plan so phone not able to ring or text
Phone number for customer care
