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Re: Please let people know why we can't use your service at

Average Joe
Posts: 1

This is taking far too long to resolve. You took my money two days ago and I still can't make calls or access the internet. So annoyed.

0 Likes

Re: Payment and activation Issues 31/October - Present

Average Joe
Posts: 2
Do you no when problem be fixed i need to top up my membership is gone trying to do it since tuesday
Posted from Samsung SM-G531F
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Re: Payment and activation Issues 31/October - Present

Average Joe
Posts: 2
Its a joke at this stage if u cant buy membershio mine is up trying to buy it last two days using my card wont let me cant even buy an add on for mintues.thinking about changing networks at this stage.people on ur chat is not very helpful about the matter either.
Posted from Samsung SM-G531F
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Re: Payment and activation Issues 31/October - Present

Average Joe
Posts: 2
This is really annoying. I bought Guido Membership 4 DAYS AGO and it still didn’t top up.
Posted from Apple iPhone
0 Likes

No internet

Average Joe
Posts: 1
How much longer is it go i g to take to get internet back
Posted from Samsung SM-G360F
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Re: Credit problem

The Legend
Posts: 13,008

This announcement has just appeared on some pages:

 

Issue with any payments from today has been resolved. Those payments made on 31st October and 01st November are still stuck processing but we should have this resolved shortly. I will update later on this



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Payment and activation Issues 31/October - Present

Average Joe
Posts: 2
Still awaiting membership
Posted from Samsung SM-G920F
0 Likes

Re: Payment and activation Issues 31/October - Present

The Legend
Posts: 13,008

Latest update posted on the site:

 

Processing Memberships/Add ons and Credit now Resolved. Pending payments begin applied now so bear wit us while we update accounts. 48 Team



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
0 Likes

Re: Payment and activation Issues 31/October - Present

Average Joe
Posts: 1
This is a joke at this stage terrible that they have processed payments but without the services working
Posted from OnePlus A3003
1 Like

Re: Payment and activation Issues 31/October - Present

Hot Rod
Posts: 8
Very strange amount of time allright.Is there an account hacking issue here?
Posted from Huawei G7-L01
0 Likes

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