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Phone not working after holidays

Average Joe
Posts: 1
‎18-08-2017 01:46 PM
Hi I just returned from holidays and my phone is no longer working. I had trouble with data roaming when I was abroad and I was told to change settings however I don't know how to change them back. If you could please get back to me that would be great. Thanks
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Re: Phone not working after holidays

The Legend
Posts: 13,379
‎18-08-2017 02:06 PM

You seem to be using an iPhone?

If that's the case then see here for a common issue due to the stupid way that Apple do things:

 

iPhone abroad issue

 

You might also want to make sure that your internet/APN settings are configured correctly:

 

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

 

If you still have problems then post back with motre info.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Phone not working after holidays

The Legend
Posts: 13,379
‎18-08-2017 06:44 PM

Did that help at all @aoife69?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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