12-10-2017 02:07 PM
12-10-2017 03:28 PM
12-10-2017 10:09 PM
25-10-2017 11:35 AM
25-10-2017 11:54 AM
OK - you need to contact 48 support about this so.
See here - option 3 or the chat facility:
For some reason some users seem to end up not getting their correct membership allowance balances from time to time.
I have no idea why this happens as I would have expected all of this to be totally automated and reliable...
Hope this helps.